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Instructor resources for Lock Down Browser & Monitor

These resources will help instructors quickly learn how to use LockDown Browser and Respondus Monitor.

LockDown Browser

LockDown Browser Information

Resources for instrutors.

 

In-App Training Resources

At institutions that license LockDown Browser, instructors will find these same training resources within the application itself.  Simply navigate to the LockDown Browser dashboard within Canvas to view demonstration videos, Quick Start Guides and other resources specific to Canvas.

Watch the Overview Video - For the Canvas System

Learn how to prepare an exam - For the Canvas Learning System

Training Webinars

  • Register for a free training webinar on LockDown Browser and Respondus Monitor.

Getting started with LockDown Browser

Installing LockDown Browser

Provide your students the installation link for LockDown Browser (this link is unique for each institution). If you don't have the URL for this page, contact your institution's LMS administrator or submit a ticket at support.respondus.com.

Instructor Quick Start Guides - For Canvas

Information to add to your syllabus

The sample text below can be used in your course or syllabus. It explains that students must use LockDown Browser for their online tests.

Using LockDown Browser for Online Exams

This course requires the use of LockDown Browser for online exams. Watch this short video to get a basic understanding of LockDown Browser and the optional webcam feature (which may be required for some exams).

Then download and install LockDown Browser from this link:

[NOTE TO INSTRUCTOR: INSERT THE STUDENT QUICK START GUIDE FOR YOUR LMS HERE]

To take an online test, start LockDown Browser and navigate to the exam. (You won't be able to access the exam with a standard web browser.) For additional details on using LockDown Browser, review this Student Quick Start Guide (PDF)

[NOTE TO INSTRUCTOR: INSERT YOUR INSTITUTION'S DOWNLOAD URL HERE, IF APPLICABLE]

Finally, when taking an online exam, follow these guidelines:

  • Select a location where you won't be interrupted
  • Before starting the test, know how much time is available for it, and that you've allotted sufficient time to complete it
  • Turn off all mobile devices, phones, etc. and don't have them within reach
  • Clear your area of all external materials — books, papers, other computers, or devices
  • Remain at your desk or workstation for the duration of the test
  • LockDown Browser will prevent you from accessing other websites or applications; you will be unable to exit the test until all questions are completed and submitted

Why a practice exam is important

Ensure your first exam using LockDown Browser runs smoothly!  Have students take an ungraded practice quiz that requires the use of LockDown Browser, before the graded exam occurs.  Leave the quiz available for the duration of the course, with unlimited attempts, so students can access it again if they use a different computer.

Resources for your Students

System Requirements for LockDown Browser

Operating Systems

  • Windows: 10, 8, 7
  • Mac: MacOS 10.15 to 10.12, OS X 10.11, OSX 10.10
  • iOS: 11.0+ (iPad only). Must have a compatible LMS integration. Details.

Memory

  • Windows: 75 MB permanent space on the hard drive
  • Mac: 120 MB permanent space on the hard drive

Browser Requirements

LockDown Browser is a client application that is installed to a local computer. Both the Windows edition and the Mac edition of the browser are based on Chromium, Google's open source framework. Students do NOT need Google's Chrome browser installed; nor will this version affect a Chrome browser that's already installed.

Technical Support

  • Visit the vendor Support section for technical questions or to submit a ticket

Monitor

Monitor Information

Resources for faculty.

 

Training Webinars

Getting Started Videos

Resources for Instructors

What you need to get started

Respondus Monitor is a companion application for LockDown Browser. To use Respondus Monitor, your institution must have a campus-wide license for LockDown Browser and the license administrator must have enabled the Respondus Monitor feature. Once enabled, instructors can access the Respondus Monitor settings through the LockDown Browser Dashboard (available within your LMS). For more information, contact your institution's LMS administrator.

Instructor Quick Start Guide - For Canvas

Information to add to your syllabus

The sample wording below can be used in your course to explain that students must use LockDown Browser and a webcam (with Respondus Monitor) for their online tests. Download this text in a Word file

Using LockDown Browser and a Webcam for Online Exams

This course requires the use of LockDown Browser and a webcam for online exams. The webcam can be built into your computer or can be the type that plugs in with a USB cable. Watch this short video to get a basic understanding of LockDown Browser and the webcam feature. A student Quick Start Guide (PDF) is also available.

Then download and install LockDown Browser from this link:

[NOTE TO INSTRUCTOR: INSERT YOUR INSTITUTION'S DOWNLOAD URL HERE, IF APPLICABLE]

To ensure LockDown Browser and the webcam are set up properly, do the following:

  • Start LockDown Browser, log into [INSTRUCTOR: ENTER LMS NAME HERE], and select this course.
  • Locate and select the Help Center button on the LockDown Browser toolbar.
  • Run the Webcam Check and, if necessary, resolve any issues.
  • Run the System & Network Check. If a problem is indicated, see if a solution is provided in the Knowledge Base. Troubleshooting information can also be emailed to our institution's help desk.
  • Exit the Help Center and locate the practice quiz named [NOTE TO INSTRUCTOR: CREATE A BRIEF PRACTICE QUIZ AND INSERT NAME OF QUIZ HERE; IF NECESSARY, INCLUDE LOCATION OF QUIZ].
  • Upon completing and submitting the practice quiz, exit LockDown Browser.

When taking an online exam that requires LockDown Browser and a webcam, remember the following guidelines:

  • Ensure you're in a location where you won't be interrupted
  • Turn off all other devices (e.g. tablets, phones, second computers) and place them outside of your reach
  • Clear your desk of all external materials not permitted — books, papers, other devices
  • Before starting the test, know how much time is available for it, and that you've allotted sufficient time to complete it
  • Remain at your computer for the duration of the test
  • If the computer or networking environment is different than what was used previously with the Webcam Check and System & Network Check in LockDown Browser, run the checks again prior to starting the test
  • To produce a good webcam video, do the following:
    • Avoid wearing baseball caps or hats with brims
    • Ensure your computer or tablet is on a firm surface (a desk or table). Do NOT have the computer on your lap, a bed, or other surface where the device (or you) are likely to move
    • If using a built-in webcam, avoid tilting the screen after the webcam setup is complete
    • Take the exam in a well-lit room and avoid backlighting, such as sitting with your back to a window

Remember that LockDown Browser will prevent you from accessing other websites or applications; you will be unable to exit the test until all questions are completed and submitted.

Require a practice exam

Ensure your first exam using Respondus Monitor runs smoothly! Have students take an ungraded practice quiz that requires the use of LockDown Browser and a webcam, before taking a graded exam.

Direct students to use the Help Center prior to their first exam. With LockDown Browser open, log into the course and select the Help Center button the toolbar. From there, run the Webcam Check and the System & Network Check to make sure everything is working properly. If a problem is indicated, students can search for a solution in the Knowledge Base. Troubleshooting information can also be emailed to your institution's help desk.

Leave the practice quiz available for the duration of the course, with unlimited attempts, so students can check their setup from a different computer.

Resources for your Students

Student Quick Start Guides - For Canvas

An overview for your students (video: 2 minutes)

Technical Requirements for Respondus Monitor

Respondus Monitor is a companion product to LockDown Browser. So the first requirement for Respondus Monitor is a campus-wide license of LockDown Browser.

System Requirements (Students)

  • Windows: 10, 8, 7
  • Mac: OS X 10.10 or higher
  • iOS: 10.0+ (iPad only). Must have a compatible LMS integration. Details.
  • Web camera (internal or external) & microphone
  • A broadband internet connection

Learning Management System

Canvas. And it requires the configuration of an External App

Technical Support

  • Visit the vendor Support section for technical questions or to submit a ticket